We gladly accept returns of UNWORN merchandise within 30 days of delivery except clearance items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment. You may obtain a return authorization using the RETURN CENTER

Return via mail: You can generate a QR code and drop off your return at a FedEx Office location nearby. No shipping box or label needed however, the shoe box is mandatory. Please note that returns cannot be dropped off to a FedEx Onsite or FedEx Authorized ShipCenter.  You will receive an email when your return is received and your refund has been processed. Shipping charges are not refundable and there is a $4.95 per order return fee that covers restocking and postage back to the warehouse. Refunds are always issued to the original method of payment. To prevent a delay in refund, returns must be shipped back within 7 days since the QR code was issued.  Start by visiting our RETURNS CENTER.

Dolce Vita merchandise purchased from other retailers, including department stores or platforms such as TikTok or Simon Premium Outlets, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.