Dolce Vita

Dolce Vita FAQ and Help Center

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If you'd like to complete an exchange please place a new order for the style, color, size you want, and then contact customer service to get return authorization and a prepaid FedEx shipping label to send the item back to us as a return. When you contact customer service please have your new order number handy so they can file the return as an exchange and a full refund will be issued once the merchandise is received at our warehouse.

Need an exchange?

We process, ship and deliver packages Monday through Friday.
We offer Free 2-Day Shipping on orders over $150 and Free Ground Shipping on orders over $50 for shipping addresses in the 48 contiguous United States. Two Day and Next Day orders must be submitted by 1:00 PM EST.

What is our shipping policy?

Once an order begins processing no changes can be made. 

But we can cancel and replace the order if you contact us within 20 minutes of placing it. If that's the case, please contact us immediately via Chat or by calling 877-525-2833.

Is it possible to cancel an order?

With Dolce Vita it's easy to initiate a return. 

You can do so by starting your return through our Returns Center.

We gladly accept returns of UNWORN merchandise within 30 days of delivery except clearance items, which are final sale and may not be returned or exchanged. To get more info about Returns, visit this page.

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